Website Terms and Conditions of Use
Dedicated Plan Management
Updated August 2025
1. About This Website
Welcome to Dedicated Plan Management (the Website). By visiting, browsing, or using our website and any services we provide through it (Services), you agree to these Terms and Conditions (Terms).
If you do not agree with these Terms, you must stop using our Website and Services immediately.
We may update these Terms from time to time. The updated version will be posted here, and any changes take effect immediately upon publication.
2. Acceptance of the Terms
You accept these Terms by:
Remaining on the Website, or
Clicking to accept or agree where this option is provided.
3.Registration for Services
To access certain Services, you may need to register for an account. This may require providing personal details such as:
Name
Email address
Mailing address
Phone number
Password
NDIS participant or provider number (if applicable)
You agree that all details you provide are true, accurate, and up-to-date.
You cannot use our Services if:
You are not legally able to form a binding contract, or
You are prohibited from receiving Services under Australian law or the laws of your country.
4. Your Responsibilities as a Member
When using our Website and Services, you agree to:
Follow these Terms and all applicable laws
Keep your login details secure and private
Notify us immediately if you suspect unauthorised access to your account
Use the Website for lawful purposes only
Not collect email addresses or other information for sending unsolicited communications
Not engage in any automated use of the Website or Services
We may remove content, restrict access, or terminate your account if you breach these Terms.
5. Payments
If any of our Services require payment, you may be able to pay via:
Electronic funds transfer (EFT) to our nominated account
Other payment methods we make available
By making a payment, you agree to the terms and conditions of the payment provider.
If your payment is unsuccessful, you are responsible for any associated costs or fees.
6. Refunds
Refunds will only be provided if we cannot continue to provide the Services or where we determine it is reasonable to do so.
7. Copyright and Intellectual Property
All material on this Website—including text, graphics, logos, videos, and design elements—is owned or licensed by Dedicated Plan Management and protected by copyright laws.
You may:
View and use the Website for personal, non-commercial purposes
Print pages for your own reference
You may not reproduce, distribute, adapt, or display our content without written permission.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy, which is available on this Website.
9. Disclaimer
We provide the Website and Services “as is” and make no guarantees about:
The accuracy or completeness of information
Continuous, secure, or error-free access
Suitability for your particular purposes
We are not liable for any loss or damage arising from your use of the Website or Services, except where required by law.
10.Limitation of Liability
To the maximum extent permitted by law, our total liability is limited to resupplying the Services.
We are not responsible for any indirect, incidental, or consequential damages, including loss of profits, goodwill, or data.
11. Termination
You may terminate your account at any time by notifying us in writing.
We may suspend or terminate your access if you breach these Terms, if required by law, or if providing the Services becomes commercially unviable.
12. Indemnity
You agree to indemnify Dedicated Plan Management and our staff from any claims, losses, or expenses arising from your use of the Website or Services, or your breach of these Terms.
13. Dispute Resolution
If a dispute arises, both parties agree to attempt to resolve it through good-faith negotiation before taking legal action (except in cases requiring urgent court intervention).
14. Governing Law
These Terms are governed by the laws of Australia. Any disputes will be heard in the courts of QLD, Australia.
14. Severability
If any part of these Terms is found to be invalid or unenforceable, the remainder will continue to apply.